0.1About this guide
How the guide is organised, what the symbols mean, and where to look when you cannot find an answer.
- Menu:
- Start here
- Updated:
- 2026-10-14
Every menu, sub-menu and feature of the ShopGoti merchant panel is written up here, step by step. The list on the left of this guide follows the panel's own left menu: whatever menu you are in, the chapter here carries the same name.
How to read a page
Every page follows the same shape, so once you know it you can find an answer on any page quickly.
| Part | What it holds |
|---|---|
| The line under the title | Which menu it is in, who can open it (Owner · Manager · Staff), which package it needs, and when it was last updated |
| Overview | What the screen is for, in two or three sentences |
| Screen tour | A numbered screenshot, and what each number is |
| Steps | One task at a time, step by step, naming the buttons |
| Fields | For a form, what each field means and an example |
| Tips and common mistakes | Where people get stuck, and what the buyer sees in the shop as a result |
What the symbols mean
Menu paths are written with arrows, for example Products → Add Product. It means: press "Products" in the left menu, then the "Add Product" button on that page.
Button and field names are written exactly as they appear on the screen. If you switch the language (EN / বাং in the top bar), the guide's screenshots and names switch with it.
Switching language
Press EN / বাং in the guide's top bar to open the same page in the other language. The panel's language changes with it, so the names you read here are the names you see there.
If you cannot find something
- Type a menu or button name into the search box at the top, for example "courier" or "CSV".
- On any panel page, press the ? in the top bar to open the guide page for that screen.
- Still stuck? Open the panel's Help Center and message us on WhatsApp; it also has a searchable FAQ and video tutorials.
Where to start
| If you are… | Read first |
|---|---|
| New, with no shop yet | all of 0 Start here, then 1 Dashboard |
| Running a shop and learning the daily work | 2 Orders, 4 Products, 9 Courier |
| Changing how the shop looks | 13 Themes, 14 Theme Builder, 15 Landing Pages |
| Hiring staff | 19 Users and appendix A (who can do what) |
| Changing your package | 21 Subscription and appendix B |