ENবাং

20.1Activity log

The shop's record of what staff did and of key events — how to read an entry, filter by module, action, person or date, and what the log records.

Menu:
Activity log
Who:
Owner · Manager
Package:
All packages
Updated:
2026-10-15

Overview

The Activity log is the shop's record. It shows what staff did in this shop, and the important things that happened, such as a new online order or a payment received. Newest entries come first.

Owners and Managers can read the log. Activity log is under Settings in the rail, and only Owners and Managers see it. If a Staff member opens the page's address, they see a card that says This page is not available for your role instead of the log.

ShopGoti keeps entries for a set period. The page does not show that period. If logging has been switched off for your shop, a warning reads Activity logging is off. Entries recorded earlier still show below it, and nothing new is recorded.

Screen tour

The Activity log with no filter applied, on a desktop.
The Activity log with no filter applied, on a desktop.
  1. Title and intro — Activity log, with one line that says what the page holds.
  2. Filters — opens a panel with Module, Action and Actor. The number on the button shows how many of them are set.
  3. Date range — opens From and To dates.
  4. The list — five columns: Time, Actor, Action, Target and Changed. On a phone each entry is a card. Press an entry to see its details.

When there are older entries, a Load more button appears under the list.

Steps

Read the log

Steps

  1. Open Activity log from the rail, under Settings.
  2. Read the newest entry at the top. Each row gives the time, who did it, the action, what it was done to, and the names of the fields that changed.
  3. If there are older entries, press Load more at the bottom of the list.

Open an entry's details

Steps

  1. Press the row. On a phone, press the card.
  2. The Details panel opens from the bottom of the screen. It shows the action, the time, the actor and their role, and the target.
  3. Under Changed fields, each field shows its new value. When the value before the change was recorded, the panel also shows Before.
  4. For a staff action, the bottom of the panel shows Route, IP address and Device.
  5. Close the panel to go back to the list.

Filter by module, action or person

Steps

  1. Press Filters.
  2. Under Module, choose one area, or keep All modules. When you choose a module, the Action list narrows to that module's actions.
  3. Under Action, choose one action, or keep All actions.
  4. Under Actor, choose a staff member by their email or phone, or choose ShopGoti support, Platform, Buyer, Courier or System. Keep Everyone to see all.
  5. Press Apply. The number on the Filters button shows how many filters are set.
  6. To remove every filter, press Clear filters.

Filter by date

Steps

  1. Press Date range.
  2. Set From and To.
  3. Press Apply.
  4. To remove the range, open Date range again and press Clear.

Fields

The filter panel has these choices. Every one is optional.

Filter Choices What it does
Module All modules, or one area such as Order, Product, Courier or Billing Shows only entries from that area.
Action All actions, or the actions of the chosen module Shows only that action, such as Order confirmed.
Actor Everyone, a staff member, ShopGoti support, Platform, Buyer, Courier, System Shows entries by who or what did it.
Date range — From, To Two dates Shows entries from the start date to the end date.

Tips and common mistakes

  • Users — invite, role and remove actions also appear here.
  • Orders list — the orders that the log's order entries refer to.