A.1Roles and permissions
Which menus Owners, Managers and Staff can see, in the same order as the left menu, in one table.
- Menu:
- Appendices
- Updated:
- 2026-10-15
Overview
This table shows which roles can see each menu. The three roles are Owner, Manager and Staff. The rows follow the same order as the left menu.
This is the menu rule. The panel checks the real permission for each page on the server. On some pages, a few buttons may be further limited by role; the chapter for that page says so.
By menu
| Menu | Owner | Manager | Staff | Notes |
|---|---|---|---|---|
| Dashboard | Yes | Yes | No | Summary of the shop |
| Orders | Yes | Yes | Yes | |
| Abandoned carts | Yes | Yes | Yes | May be locked by the plan |
| Products | Yes | Yes | Yes | |
| Categories | Yes | Yes | Yes | |
| Brands | Yes | Yes | Yes | |
| Customers | Yes | Yes | Yes | |
| Messages | Yes | Yes | Yes | Only when direct chat is on for the shop |
| Courier | Yes | Yes | Yes | |
| Manage Shop | Yes | Yes | No | |
| Media Center | Yes | Yes | Yes | Everyone sees it; adding, changing and deleting pictures is for Owner and Manager |
| Analytics | Yes | Yes | No | |
| Themes | Yes | Yes | No | |
| Theme Builder | Yes | Yes | No | May be locked by the plan |
| Landing Pages | Yes | Yes | No | May be locked by the plan |
| Spotlights | Yes | Yes | No | May be locked by the plan |
| Promo Codes | Yes | Yes | Yes | |
| Experts | Yes | Yes | No | |
| Users | Yes | Yes | No | |
| Activity log | Yes | Yes | No | |
| Subscription | Yes | No | No | Plans, add-ons and bills — Owner only |
| Notifications | Yes | Yes | Yes | The Preferences tab is for Owner and Manager only |
| Fraud protection | Yes | Yes | Yes |
Built into the panel but not in the left menu:
| Page | Owner | Manager | Staff | Notes |
|---|---|---|---|---|
| Reviews | Yes | Yes | Yes | Moderation (taking a review down or hiding it) is for Owner and Manager; others read |
| Profit | Yes | Yes | No | Reached from the profit card on the Dashboard |
| Store insights | Yes | Yes | No | Not in the left menu |
For everyone: the top bar (search, the page "?", language, theme, new order, notifications, account menu) and the foot of the left menu (User guide, Help Center, account card). For the Owner only: Upgrade plan, the notice about an unpaid bill or a suspended shop, and closing the shop.
Tips and common mistakes
- A menu that is removed is hidden, not greyed out. If you do not see a menu, it is not part of your role.
- Staff see most of the working menus: Orders, Products, Customers, Courier, Media Center, Promo Codes, Reviews and Notifications. Staff do not see the Dashboard, Manage Shop, Analytics, Themes or Users.
- A padlock is not a role problem. It means the plan does not include the feature. See Packages and features.
- The Owner and the Manager differ only in Subscription, and in closing the shop, which only the Owner can do.
Related pages
- Dashboard — the summary that Owner and Manager see
- Orders list — the list every role can open
- Packages and features — which package includes which feature