A.1Roles and permissions

Which menus Owners, Managers and Staff can see, in the same order as the left menu, in one table.

Menu:
Appendices
Updated:
2026-10-15

Overview

This table shows which roles can see each menu. The three roles are Owner, Manager and Staff. The rows follow the same order as the left menu.

This is the menu rule. The panel checks the real permission for each page on the server. On some pages, a few buttons may be further limited by role; the chapter for that page says so.

By menu

Menu Owner Manager Staff Notes
Dashboard Yes Yes No Summary of the shop
Orders Yes Yes Yes
Abandoned carts Yes Yes Yes May be locked by the plan
Products Yes Yes Yes
Categories Yes Yes Yes
Brands Yes Yes Yes
Customers Yes Yes Yes
Messages Yes Yes Yes Only when direct chat is on for the shop
Courier Yes Yes Yes
Manage Shop Yes Yes No
Media Center Yes Yes Yes Everyone sees it; adding, changing and deleting pictures is for Owner and Manager
Analytics Yes Yes No
Themes Yes Yes No
Theme Builder Yes Yes No May be locked by the plan
Landing Pages Yes Yes No May be locked by the plan
Spotlights Yes Yes No May be locked by the plan
Promo Codes Yes Yes Yes
Experts Yes Yes No
Users Yes Yes No
Activity log Yes Yes No
Subscription Yes No No Plans, add-ons and bills — Owner only
Notifications Yes Yes Yes The Preferences tab is for Owner and Manager only
Fraud protection Yes Yes Yes

Built into the panel but not in the left menu:

Page Owner Manager Staff Notes
Reviews Yes Yes Yes Moderation (taking a review down or hiding it) is for Owner and Manager; others read
Profit Yes Yes No Reached from the profit card on the Dashboard
Store insights Yes Yes No Not in the left menu

For everyone: the top bar (search, the page "?", language, theme, new order, notifications, account menu) and the foot of the left menu (User guide, Help Center, account card). For the Owner only: Upgrade plan, the notice about an unpaid bill or a suspended shop, and closing the shop.

Tips and common mistakes

  • A menu that is removed is hidden, not greyed out. If you do not see a menu, it is not part of your role.
  • Staff see most of the working menus: Orders, Products, Customers, Courier, Media Center, Promo Codes, Reviews and Notifications. Staff do not see the Dashboard, Manage Shop, Analytics, Themes or Users.
  • A padlock is not a role problem. It means the plan does not include the feature. See Packages and features.
  • The Owner and the Manager differ only in Subscription, and in closing the shop, which only the Owner can do.