ENবাং

25.1Your account card

The card at the foot of the left menu: your name, role and plan, the storage meter, Upgrade plan, Log out and Collapse.

Menu:
Your account
Updated:
2026-10-15

Overview

On a computer, the account card sits at the very foot of the left menu. It shows who you are, your role, the shop's plan, and how much storage your pictures and files use. Log out, Upgrade plan and the button that shrinks the menu are here too.

A phone has no left menu, so the card is not shown there. For phones, see Using the panel on a phone. Account actions such as deleting your account are on the My account page.

Screen tour

The account card at the foot of the left menu, on a computer.
The account card at the foot of the left menu, on a computer.
  1. User guide — opens the full guide in a new tab.
  2. Help Center — opens the Help Center in a new tab.
  3. The account card — your name at the top: the part of your email before the @, or your phone number if there is no email. Underneath, role • plan, for example "Owner • Starter".
  4. Storage meter — a line reading Storage · used / total. Below it, the bar, and then "n% capacity used".
  5. Upgrade plan — shown to the Owner only. It opens the plan comparison.
  6. Log out — the icon at the right of the card.
  7. Collapse — the button at the very foot of the menu.

Steps

See your role and plan

Steps

  1. Read the line under your name, for example Owner • Starter. The first word is your role: Owner, Manager or Staff.
  2. The second word is the shop's plan: Free, Starter, Pro or Growth. If the plan cannot be read, the line shows only your role.

Check storage and upgrade the plan

Steps

  1. Look at the meter. The line reads Storage · used / total, and under the bar it reads "n% capacity used".
  2. The bar turns amber above 80%. It turns red at 100%, which means storage is full: delete some pictures, or move to a bigger package.
  3. To move to a bigger package, an Owner presses Upgrade plan, and the plan comparison opens. Managers and Staff do not see this button.

Log out

Steps

  1. Press the log-out icon at the right of the card. With the menu collapsed, the icon is on its own.
  2. You are signed out on this device and taken to the sign-in page.

Collapse or expand the menu

Steps

  1. Press Collapse at the foot of the menu. The menu shrinks to icons.
  2. Hover over an icon to see its name in both languages.
  3. To open the menu again, press the same button.

Tips and common mistakes

  • Unlimited storage shows no bar. On a package with no storage limit, the meter shows only the amount used.
  • Managers and Staff see the plan name but not Upgrade plan. Upgrading is an Owner task.
  • The new-order count still shows when the menu is collapsed. It sits in the corner of the orders icon.
  • Log out on a shared computer or phone when you finish your work.
  • Your choice to collapse the menu is remembered in this browser only. On another device you choose again.
  • My account — the rules for closing your shop and deleting your account
  • Top bar — language, theme, search and the account menu
  • Help Center — questions, tutorials and WhatsApp