ENবাং

0.3Sign in

Sign in with your password or a one-time code, and set or reset your password when you need to.

Menu:
Start here
Who:
Everyone (no sign-in)
Package:
All packages
Updated:
2026-10-15

Overview

The sign-in page asks for two things you already know: your email address or phone number, and your password. Use the email or phone you registered with — ShopGoti works out which one you typed.

If you would rather not type a password, press Email me a code. ShopGoti emails you a six-digit code, and you are signed in when you type it.

If you have forgotten your password, or never set one, press Forgot password?. The same screens also set your first password after you open an account.

There is no Keep me signed in box on this screen, and no sign-in with Google.

Screen tour

The sign-in screens are shown only before you sign in, so this page has no screenshots. Five screens are involved:

  1. Welcome back (/login) — the password form with Email or phone, Password and the Sign in button. Below it are Email me a code and Open your shop.
  2. Email me a code (/login/code, first state) — one field, Email, and the Send me the code button.
  3. Enter your code (/login/code, second state) — six boxes, the Verify & sign in button, and the Resend code button.
  4. Set your password (/forgot-password) — one field, Email, and the Send reset code button.
  5. Set a new password (/forgot-password/reset) — the code, New password, Confirm password and the Save & sign in button.

Steps

Sign in with your password

Steps

  1. Open the ShopGoti panel. The Welcome back screen appears.
  2. In Email or phone, type the email or phone you registered with.
  3. In Password, type your password. Press the eye icon to show or hide it.
  4. Press Sign in. The button reads Signing in… while it works.
  5. You land on the Dashboard. If your account has no shop yet, you land on Let's get started instead — see Create your shop.

Sign in with a one-time code

Steps

  1. On Welcome back, press Email me a code, under the Sign in button.
  2. In Email, type the email address of your account and press Send me the code.
  3. The Enter your code screen opens. It shows the address in full, so you can spot a typo, and says the code is valid for 5 minutes.
  4. Type the six digits, or paste them into the first box, and press Verify & sign in.
  5. To go back to the password form, press Back to password sign-in at the top of the screen.

Set or reset your password

Steps

  1. On Welcome back, press Forgot password? under the password field.
  2. On Set your password, type your email in Email and press Send reset code. The page says: "Forgot it, or never set one — this is the way through either."
  3. The Set a new password screen opens. It opens whether or not the address has an account. The line above the button says: "If an account exists for this email, a code is on its way to it."
  4. Type the six-digit code into the six boxes.
  5. In New password, type your new password. In Confirm password, type it again. Both match appears when the two are the same.
  6. Look at the meter under the new password. It rates the password Weak, Fair, Good or Strong, and lists three checks: At least 8 characters, A number, A symbol. Only the 8-character rule must be met. The other two only raise the rating.
  7. Press Save & sign in. The button reads Saving… while it works. You then go back to Welcome back with the line Password saved. Sign in with the new one.

Get a new reset code

Steps

  1. On Set a new password, press Send it again, next to No code?. This takes you back to Set your password.
  2. Enter your email and press Send reset code again.

Fields

Field Required What it does Example
Email or phone (sign in) Yes The email or phone you registered with. [email protected] or 01712 345678
Password Yes Your password. Press the eye icon to show it. —
Email (code or reset) Yes The address the code is sent to. The code works only for this address. [email protected]
6-digit code Yes The code from the email. It is valid for 5 minutes, and 3 wrong codes use it up. —
New password Yes At least 8 characters. A number and a symbol raise the rating but are not required. —
Confirm password Yes Must be the same as New password. —

Tips and common mistakes

  • "That email or password doesn't match." The same message is shown for a wrong password and for an address with no account. This is on purpose. Check the spelling of your email, or use Email me a code instead.
  • Type the phone exactly as you registered it. ShopGoti does not add a country code, so a number registered as 01712… must be typed as 01712….
  • "This account is suspended. Please contact support." Your own account is suspended. This is different from a suspended shop — see Shop suspended.
  • "Verify your email before signing in — check for the code we sent." The account exists, but its email has not been verified yet. Look for the verification code in your inbox. Codes last 5 minutes.
  • "Too many attempts. Try again in a minute." Wait a minute before you try again.
  • "Too many wrong codes. Ask for a new one." Press Resend code on the code screen, or start again from Email me a code.
  • Email me a code always moves you on. The code screen opens even when no account uses that address. In that case no code arrives. The same happens when you ask again within 60 seconds.
  • After you save a new password, you sign in again. The button says Save & sign in, but the new password is used on the next screen, so type it there.
  • You may have no password yet. If you signed up and never set one, use Forgot password? to set your first password.
  • Joining as staff? Ask the shop's owner to send you an invite, then see Create your shop for joining with an invite code.