ENবাং

10.14AI Integrations

See how much AI credit your shop has left this month for product listings and chat replies, switch AI auto-reply on or off, and find out how to get more credit.

Menu:
Manage Shop → AI Integrations
Who:
Owner · Manager
Package:
All packages
Updated:
2026-10-26

Overview

AI Integrations brings your shop's AI features together on one page. It shows how much credit is left this month, lets you switch AI auto-reply on or off, and shows where to get more credit.

1 credit = one AI answer. One product-listing suggestion uses one credit, and one chat reply (a draft or an auto-reply) uses one credit. Your package's credit refills on the 1st of every month. When it runs out, you can buy more as an add-on: a credit pack, as often as you need, which never expires and is used after the monthly credit.

Owners and Managers can open this page. Staff are sent to the dashboard.

You reach it two ways: from the rail, under Manage Shop → AI Integrations, or from the AI Integrations card in the hub's Integrations group. The Integrations page also has an AI row that opens it.

Screen tour

  1. This month's AI credit — one card per AI feature:

    • Product listing writer — AI writes a product's name, description and tags from a photo or a name.
    • Chat replies — AI reply drafts and auto-replies in Messages. Both use this one credit.

    Each card shows how many credits are left in all (this month's plus bought), a bar for this month, how many you have used, any bought credit left, and the day it refills. The Owner also sees a button to buy that card's credit pack.

  2. AI features — the AI auto-reply switch and its wait time. It is the same switch as on the Messages page.

  3. Get more credit — how buying works, and a button to the packages page.

  4. When no credit is used — the cases that never use credit.

The chat card and the auto-reply switch do not appear if chat is off for your shop.

Steps

Check how much credit is left

Steps

  1. Open Manage Shop → AI Integrations.
  2. Read the large number on each card. It is how many answers you can still use: this month's plus any bought credit.
  3. Read the line under the bar for how many you have used, and the day it refills.

Buy more credit

Steps

  1. Under a card, press Buy N more — ৳…. Only the Owner sees this button.
  2. The invoice opens. Pay it.
  3. When the payment is confirmed, the card shows the bought credit.

The same packs are on the Add-ons page.

Turn AI auto-reply on or off

Steps

  1. In AI features, use the AI auto-reply switch.
  2. Once it is on, pick how long AI waits for a person to answer.

If nobody answers within that time, AI replies to the buyer. Each reply uses one chat-reply credit.

Fields

Card label What it means
Running low You have used 80% or more of this month's credit and have no bought credit.
Using bought credit This month's credit is used up and bought credit is being used.
Used up No credit is left, monthly or bought. Buy a pack, or the feature pauses until the 1st of next month. You are never billed after use.
Unlimited Your package has no limit for this feature.
Not in your package Your package does not include this feature. The card links to the packages page.
Paused ShopGoti has paused this AI feature for now. None of your credit is used.
Couldn't load The panel could not read the count right now. It does not mean your credit is gone.

Tips and common mistakes

  • A greeting is free. Messages like salam, thanks or hi get a fixed reply without AI and use no credit.
  • Questions unrelated to your shop use no credit. AI is not used for poems, homework and the like.
  • A wrong draft gives the credit back. If AI writes a price or phone number that is not your shop's, the draft is discarded and the credit returns.
  • AI never sends anything on its own. You review a draft before sending it. Auto-reply only works if you switch it on.