ENবাং

2.4Invoice and receipt

Open an order's invoice, print it as one copy or two on an A4 sheet, save it as a PDF, and download the receipt for a paid ShopGoti subscription bill.

Menu:
Orders
Who:
Owner · Manager · Staff
Package:
All packages
Updated:
2026-10-15

Overview

An order's invoice is a printable bill. It shows the buyer's name and address, the items, any discount, the delivery charge, VAT, the total, what has been paid so far and what is still due. Press Invoice in the top row of an order's detail page to open it. Every figure comes straight from the order, so the invoice shows the order as it stands when you open it.

The invoice is for viewing and printing only. You cannot change anything on it. To change the order, go back to its detail page.

Every member of the shop — Owner, Manager and Staff — can open and print an invoice.

This page also covers the receipt. An order has no separate receipt page. The receipt page in the panel is for ShopGoti's own subscription bills, and only the Owner can open it. It is described in its own section below.

Screen tour

Each invoice belongs to one order, so this page has no fixed screenshot. The parts of the invoice page, from top to bottom:

  1. Top bar — the ← Back to order link (returns to the order's detail page), the Print button, and two layout choices: 1 per page and 2 per A4. These labels are shown in English.
  2. Invoice heading — the shop's name, address, phone and email (from the shop settings), and its logo if one is set. On the right, the word Invoice, and when you print two copies, Customer copy or Shop copy.
  3. Billed to and Invoice details — the buyer's name, phone, email and address, and then Invoice #, Date, Payment, Status, and Courier when there is one.
  4. Items table — #, Item, Unit price, Qty and Amount. A SKU, when there is one, appears small under the item name.
  5. Customer note and Amount in words — the buyer's note (if any) and the total written in words. When money is still owed, a line reads: "Please pay ... on delivery / receipt."
  6. Totals — Subtotal, Discount (with the promo code, when there is one), Delivery, VAT (when there is one), Total, Paid, and Balance due when a balance remains.
  7. Footer — "Thank you for shopping with ..." and a contact line when your phone or email is set.

Steps

Open an order's invoice

Steps

  1. Open the order from the orders list, then press Invoice in the top row of its detail page.
  2. The invoice page opens. To go back, press ← Back to order.

Print one invoice on a page

Steps

  1. When the invoice page opens, 1 per page is selected.
  2. Press Print. The browser's print dialog opens.
  3. Choose your printer and print.

The same invoice prints twice: the Customer copy on the top half and the Shop copy on the bottom half, with a cutting line between them.

Steps

  1. Press 2 per A4. The page shows both copies, the top one labelled Customer copy and the bottom one Shop copy.
  2. Press Print.
  3. Cut the sheet along the line. Give one copy to the buyer and keep the other.

Save the invoice as a PDF

ShopGoti does not make a separate PDF. The browser's print dialog does the job.

Steps

  1. Press Print.
  2. In the browser's print dialog, choose the option that saves to PDF instead of a printer.
  3. Choose where to save the file, then save it.

Check the figures on the invoice

Steps

  1. In the Items table, check each item's Qty and Amount.
  2. In the totals, follow the lines down: Subtotal, then Discount, Delivery and VAT, to the Total.
  3. Check Paid for what has been received so far.
  4. The Balance due line appears only when the total and the amount paid are not the same. This is the amount the buyer still has to pay.

Download the receipt for a subscription bill

The receipt is ShopGoti's receipt for a subscription bill that you have paid. Only the Owner can open it. Managers and Staff who open it are sent back to the dashboard.

Steps

  1. Open Subscription from the menu, then open the bill you paid.
  2. When the bill is paid, the Download receipt button appears. If it is not paid yet, the page says: "The receipt appears here once the invoice is paid."
  3. Press Download receipt. The Payment receipt page opens.
  4. Press Print / Save as PDF. Only the receipt is printed.
  5. To go back to the bill, press Back to invoice.

Tips and common mistakes

  • The invoice labels are in English. The headings, field names and buttons on the invoice page (for example Print, Customer copy, Subtotal and Balance due) show in English, whichever language you have chosen. The printed copy is therefore in English too.
  • Payment and Status show the system's values. These two boxes show values such as cod or unpaid, not the words used on the order's detail page.
  • Some item names may be blank. Orders placed through the storefront do not always keep the product name. On the invoice, that item's name is then blank. To see the name, open the order's detail page: there, a name borrowed from the catalogue carries a star.
  • Tell the buyer what to pay. The line "Please pay ... on delivery / receipt." states the amount to hand over at the door. Ask the courier to collect that amount.
  • Reopen the invoice after a change. The invoice always reads the order as it is now. If you add a product or change a status, open the invoice again to print the latest figures.
  • Cash on delivery usually shows the full balance. Nothing is paid before delivery, so Balance due shows the full total. It disappears only when the order is paid in full.
  • A receipt exists only for a paid bill. An unpaid subscription bill has no receipt.
  • Only the Owner opens the receipt. Managers and Staff are sent back to the dashboard from the receipt page.