ENবাং

10.3Shop Domain

Claim the free ShopGoti address for your shop, connect your own domain with a DNS record, verify it, and make it the main address.

Menu:
Manage Shop
Who:
Owner · Manager
Package:
All packages
Updated:
2026-10-15

Overview

Every shop gets a free address of the form yourname.shopgoti.com. On this page you can choose that name, and if your package includes a custom domain (Starter and above), you can connect a domain you own, such as shop.example.com.

The page has two forms and a table of every address your shop has. A custom domain is connected in three steps: you add a DNS record, you press Verify DNS, and then you press Make primary. A domain must be verified before it can be made primary.

Only the Owner can claim, connect, verify or make a domain primary. Managers can open this page and read it, but the buttons are refused for them.

Screen tour

The Shop Domain page: the free subdomain form, the custom domain form and the list of addresses.
The Shop Domain page: the free subdomain form, the custom domain form and the list of addresses.
  1. Free subdomain — the Subdomain box with the .shopgoti.com ending, and the Claim button.
  2. Your own domain — the Your own domain box and the Connect button. On a package without a custom domain, this section shows a note instead of the form.
  3. The address table — one row for each address. Its columns are Host, Kind, Verified and Primary. A pending domain shows a DNS box under its name, with the record to add.

Steps

Claim or change your free subdomain

Steps

  1. In Subdomain, type the name you want. Use 3 to 30 characters: small letters (a–z), digits (0–9) and hyphens. The placeholder shows my-shop.
  2. Check the ending .shopgoti.com beside the box.
  3. Press Claim.
  4. If the name is taken or reserved, a message says so and your address does not change.

Claiming a new name changes your free address.

Connect your own domain

Custom domains are included in Starter and above. On the Free package, the section says: "A custom domain is not included in your plan."

Steps

  1. In Your own domain, type the host, such as shop.example.com.
  2. Press Connect. The domain appears in the table as Pending DNS.
  3. Under the domain's name, read the DNS box. It lists three things: Type (TXT), Name and Value.
  4. In your domain provider's DNS settings, add a TXT record with that name and value. The name starts with _shopgoti-verify. followed by your domain.
  5. Wait 5 to 30 minutes after you add the record.

If your provider does not let you add a TXT record under a subdomain, the DNS box also says you can put shopgoti-verify= followed by the value as a TXT record on the domain itself.

Verify the domain and make it primary

Steps

  1. In the table, find the domain row that shows Pending DNS in the Verified column.
  2. Press Verify DNS. When the check passes, the column shows Yes and the button changes to Make primary.
  3. Press Make primary. The row now shows Primary in the last column.

If the check does not pass, wait a little longer, check that the record name and value match the DNS box exactly, and press Verify DNS again.

Fields

Field Required What it does
Subdomain Yes The name before .shopgoti.com. Three to 30 characters, small letters, digits and hyphens.
Your own domain Yes, to connect a domain The full host name, such as shop.example.com. Starter and above.

The address table

Column What it shows
Host The address, and under it the DNS box for a pending domain.
Kind The type of address. The panel shows the word subdomain or custom.
Verified Yes when the address is live, or Pending DNS while it waits for the DNS check. A free subdomain shows Yes from the start.
Primary Make primary for a verified domain that is not the main one, Verify DNS for a pending one, and Primary for the main address.

Tips and common mistakes

  • Verified and primary are different steps. A domain can be verified without being the main address. The main address is the one that buyers see by default.
  • A free subdomain is live straight away. It shows Yes in Verified without a DNS check.
  • DNS changes take time. A record can take 5 to 30 minutes to be seen. Waiting before you press Verify DNS again avoids confusion.
  • Check the record name carefully. The most common reason a check fails is a missing or different record name.
  • Managers see the page, but cannot change domains. Ask the Owner to claim, connect, verify or make a domain primary.